Análisis de la relación entre los factores críticos de éxito y las partes interesadas en los proyectos de arquitectura.

Abstract

When a project generates a positive impact on both; clients and organization that develops it, satisfies the requirements and has done an excellent job, the project is considered a success. However, this is not always achieved.

Traditionally, success has been measured by quantitative results, with tools such as the time-cost-scope triangle. Going deeper in the knowledge, it is easy to see that the concept is much more subtle and depends on other factors like Stakeholder perception.

As a result of experience and lessons learned, lists of factors emerge, those factors properly addressed, might improve significantly the chances of project success, the so-called Critical Success Factors (CSFs).

The approach of this study has a double motivation. First, based on the literature review, a summary list of 25 critical success factors is drawn up, they are very relevant factors in international architecture projects. On the other hand, understanding the fundamental role of the Stakeholders, a classification of these factors according to the groups with which they are most connected is proposed.