• Login
    View Item 
    •   AEIPRO
    • Proceedings from the International Congress on Project Management and Engineering
    • CIDIP 2017 (Cádiz)
    • View Item
    •   AEIPRO
    • Proceedings from the International Congress on Project Management and Engineering
    • CIDIP 2017 (Cádiz)
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    PLATAFORMA TECNOLÓGICA PARA LA TRAZABILIDAD DE ÓRDENES DE TRABAJO DEL ÁREA DE INFORMÁTICA DEL HOSPITAL DR. EXEQUIEL GONZÁLEZ CORTÉS, CHILE

    Thumbnail
    View/Open
    AT09-034.pdf (1.493Mb)
    Date
    2017
    Author
    Zambrano Espinosa, Andrés
    Soto Silva, Lorena
    Gomez Gajardo, Francisca
    Metadata
    Show full item record
    Abstract
    Hospitals are responsible for health care, therefore they must offer quality services that assure wellbeing and people´s recuperation. Information technologies may be used as tools that support hospital management, especially, healthcare centers whose high standards are applied to administrative processes and patient’s safety. In this context, INACAP, Universidad Tecnológica de Chile and Doctor Exequiel González Cortés hospital carried out an innovation project which provided an IT suite (ITSM, acronym of the solution) for the hospital’s IT department to manage internal services, response deadlines and quality standards. This experience resulted in more efficient work order management, improved processes and response times and a, centralized information system. Consequently, decision making, requests and online follow-up were optimized.
    URI
    http://dspace.aeipro.com/xmlui/handle/123456789/494
    Collections
    • CIDIP 2017 (Cádiz) [180]

    DSpace software copyright © 2002-2016  AEIPRO
    Contact Us | Send Feedback
     

     

    Browse

    All of AEIPROCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    Login

    DSpace software copyright © 2002-2016  AEIPRO
    Contact Us | Send Feedback