ESTIMACIÓN DE RIESGOS EN PROYECTOS BAJO ENTORNOS ERP

Abstract

Information Systems Projects are exposed to different kinds of risks which are not only technical ones. There are also management and methodological factors or those related to human resources which may cause serious project deviations. This is usually due to unexpected problems at initial stages of IT projects, considering then an increase in the number of changes or adaptations, which mean significant delays and cost increases. Therefore, an adequate risk management of the project is essential to reduce the occurrence of those problems and minimize their consequences. In this study the specific characteristics of the IT projects in ERP systems (Enterprise Resource Planning) are analyzed from the perspective of risk management, opposite to the typical IT projects. For the research, projects data from ISBSG repository (International Software Benchmarking Standards Group) will be taken as reference. Keywords: ERP (enterprise resource planning); IT projects; risk management; ISBSG (International Software Benchmarking Standard Group)