CARACTERIZACIÓN DE LA TRANSFERENCIA DE CONOCIMIENTO ENTRE PARTES INTERESADAS. APLICACIÓN AL CONTROL DE CARTERAS EN EMPRESAS INDUSTRIALES BASADAS EN PROYECTOS.

Abstract

Project management knowledge is associated with learning that occurs within projects. Reality shows that valuable knowledge and experience gained managing projects are usually lost and not applied in others. At best, lessons are shared by project team members moving on to new projects, but normally knowledge is not shared with others outside the project management office. The aim of this article is to study the characterization of the sharing best practices and lessons learned between the project management office and the other stakeholders. Based on a review of the existing literature, we analyze how knowledge transfer occurs in project based industrial firms in order to improve future project monitoring and we propose to take always into account all the stakeholders in lessons learned. ; Project managers create new knowledge and disseminate it throw all the stakeholders. Learning and teaching occur at every level of the project, so understanding the behaviour of knowledge transfer we can improve future projects control. The findings have been tested by a deep empirical research based in various companies where project knowledge learning is well established.