COMO CREAR VALOR EN LAS ORGANIZACIONES A TRAVÉS DE LA EXCELENCIA OPERACIONAL

Abstract

Companies today face a volatile economy due to intense competition, rising energy costs, fluctuating raw material and market uncertainty. Improvement of operations for purposes of margin is where the road to the "Loss Reduction," but also to the long-term success. Optimizing costs, improving quality and productivity has become key to getting a competitive advantage factors. Operational excellence is the pursuit of conducting business in a way that continuously improve the quality of goods and services; It is reduced to achieve competitive superiority from the point of view of the core of the company "PROCESS-PEOPLE-TECHNOLOGY-NETWORKS". Thus it arises through a field study based on expert judgment to determine the extent of involvement of organizations in this process.