Evaluación del modelo de gestión de programas: el caso de prorail en los Países Bajos

Abstract

Project-based organizations focus on executing a large amount of projects, often simultaneously, where different resources and stakeholders interact in the process. This kind of organizational structure is often complex and problematic to manage, as program managers have to deal with several projects simultaneously, which by definition are activities with their own logic and limitations in scope and time. The study aims to assist ProRail on enhancing its Program Management Capability, by identifying the main sources of conflicts present in its Program Management structures, and creating a set of constructive suggestions in order to cope with the problems identified. - How does ProRail currently govern and manage its programs? - What are the main advantages and disadvantages of Program Management? What are the main sources of tensions and conflicts presents when managing programs in project-based organizations? - How can ProRail enhance program management capability in this specific context, so to respond innovatively to unexpected risks and events? Case studies were chosen as the most valuable approach to answer the research questions. The main findings were presented in the 22nd International Congress on Project Management and Engineering, held by the Spanish Project Management and Engineering Association (AEIPRO).