Implantación de mejoras en una Oficina de Gestión de Proyectos en una empresa de Consultoría Tecnológica

Abstract

The objective of this work is to evaluate the performance of the Project Management Office (PMO) of an internationally recognized technology consulting firm, specifically in the area of SAP ERP implementation projects. It analyses and evaluates the different alternatives to the current management of SAP implementation projects and proposes a standard project management model that can be implemented and be effective to improve performance in the different projects carried out by the company. In order to do this, the different project management approaches are studied worldwide and the performance of the PMO is evaluated, comparing it with international standards. We propose the project management model that best suits the type of company and describes its implementation. In addition, the level of maturity in project management of the organization is diagnosed before its implementation. Finally, an improvement plan for the PMO will be drawn up following the proposed model. To achieve the main objective of this work: to implement a PMO with standard improvements and to favor the management of projects and portfolios suitable for the organization, the OPM3 model of the PMI was used.