Browsing CIDIP 2019 (Málaga) by Author "Heras Romanos, Elena"
Now showing items 1-2 of 2
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Aplicación de la metodología de diseño de servicios en el servicio de recogida de residuos y limpieza de Zaragoza
(2019)Service Design is a discipline that focuses on the needs of the users and their experience throughout the service creating links between the different stakeholders involved. Zaragoza City Council has, among its competences, ... -
Aplicación de la metodología de diseño de servicios para el re-diseño del servicio de grúa del Ayuntamiento de Zaragoza
(2019)Service design constitutes a specific work methodology. It focuses on needs, requirements and interests that concern users who make use of a given service. Its main purpose is, through the use of its own specific tools, ...
